Applicable to: All Users
Application(s): PlayHQ Mobile Apps
This article will cover the following:
- Minimum device requirements for PlayHQ apps
- Optimal device recommendations
- Known compatibility limitations
Related articles:
- Downloading and installing PlayHQ mobile apps
- Frequently asked app questions - PlayAFL, MyHoops, NetballHQ
Overview
PlayHQ mobile apps are designed to work across a wide range of smartphones, ensuring participants, parents, and administrators can access essential features on the go.
Apps require minimum operating system versions to ensure security and functionality, with performance varying based on your device's age and specifications.
Minimum requirements
To use PlayHQ mobile apps, your device must meet these minimum specifications:
- iPhone and iPad users: iOS 13.0 or later
- Android users: Android 5.0 or later
Optimal experience recommendations
For the best app performance, we recommend:
- Smartphones over tablets: Apps are optimised for smartphone screens and may not display perfectly on larger tablet screens
- Recent operating systems: Newer iOS versions provide better security and performance
Frequently asked questions
Will the app work on my tablet? PlayHQ apps are designed primarily for smartphones and may not provide an optimal viewing experience on tablets. While technically compatible, some features may appear differently or require additional scrolling on larger screens.
My device meets the requirements but the app runs slowly. What can I help? Try closing other apps, ensuring adequate storage space on your device, and updating to the latest app version. Older devices meeting minimum requirements may experience slower performance compared to newer models.
How do I check my device's operating system version? On iPhone: Go to Settings > General > About. On Android: Go to Settings > About Device (or About Phone) > Software Information.