Managing mobile app sponsorship advertising

Applicable to: Admin Body Administrators
Application(s): Admin Portal > My Organisation

This article will cover the following:

• Understanding the mobile app sponsorship feature

• Accessing sponsorship advertising settings

• Configuring sponsorship advertisements

• Managing global and competition-specific ad placements

• Setting up child organisation access

⚠️ Note: The Sponsorship Advertising tab is initially only available to Super Admins at the Tenant level Admin Body.

Overview

The mobile app sponsorship feature allows organisations with PlayHQ mobile apps to display advertising banners on specific pages within their app.

This feature is only available to sports governing bodies that have requested sponsorship capabilities and have a dedicated PlayHQ mobile app.

Accessing sponsorship advertising

If your organisation has sponsorship capabilities enabled, you'll find the Sponsorship Advertising section under My Organisation > Overview in the Admin Portal.

The feature appears as a dedicated tab within your organisation settings, allowing you to manage all advertising placements from one location.

Image requirements and guidelines

All sponsorship images must meet these specific criteria:

Technical specifications:

• Dimensions: 780 x 80 pixels exactly
• Maximum file size: 5MB
• Supported formats: JPEG or PNG only

Images that don't meet these requirements will fail to upload successfully.

Adding sponsorship advertisements

To place an advertisement in any available location:

1. Navigate to the desired ad placement section
2. Select Upload Image
3. Choose your image file (ensuring it meets the requirements above)
4. Enter the Destination URL where users will be directed when they tap the ad
5. Click Update & Save

The advertisement will appear immediately on the corresponding app pages once saved. Users who tap the ad will be directed to your specified URL within the app's web browser.

To remove an advertisement, use the Delete Image button and optionally upload a replacement.

                   

Global sponsorship areas

Global sponsorship areas can only be managed by the tenant organisation across Home, Favourites, Search and Profile pages. and are not available to child organisations.

Home Page: Advertisements appear prominently on the app's main landing page.

Favourites Page: Ads display on the Favourites page, as well as the favourited pages that you interact with.

Search Page: Advertising appears on both player and club/association search pages, including search results pages selected.

Profile Page: Ads remain visible across all profile tabs (Career, Seasons, Teams).

Competition page sponsorship areas

Competition-specific advertising can be managed by either the tenant organisation or designated child organisations across Grade, Team and Game Centre pages.

Grade Pages: Advertisements display across all grade tabs (Fixture, Ladder, Statistics, Details) and on Grade selection page within a season.

Team Pages: Ads appear consistently across the Team page and selected tabs (Fixture, Ladder, Details).

Game Centre Pages: As you interact with the different tabs available on a Game Centre e.g. Summary and Line-ups, the ad will continue to display. 

Child organisation advertising management

Once granted access, child organisations can manage advertisements through their own Sponsorship Advertising tab, which appears only when a Super Admin navigates to the child organisation's settings.

Child organisations can only manage advertising for competition pages where permissions have been explicitly granted by the tenant organisation.

When multiple organisations in a hierarchy configure ads for the same location, the advertisement from the highest organisation in the hierarchy takes precedence.

Setting up child organisation permissions

1. Locate the Child Organisations section (visible only to tenant organisations)
2. Search for and select the Admin Bodies or Associations you want to grant access
3. For each competition page type, toggle Allow Child Organisation to Manage to ON

⚠️ Important: When you enable child organisation management for specific pages, the tenant organisation loses control over those advertising locations.